I have to give 5 stars to RadTech for their product support. They quickly sent me a brand new mouse when they received my complaint about the double-clicking. Another ding on quality however because the small plastic gliding pads on the bottom of the new mouse were too short to have any glide value and made the mouse scratch against the surface. I did a glide race between the old and new one and the old mouse with proper gliders sailed about twice as far as the new one. Again with 5 star support, I quickly received an email back from RadTech that my new glider pads were on the way. The new mouse is about 95% perfect with one downside: The left mouse button makes a very loud click noise. It sounds very cheap. Now I don’t want to sound anal here and I have had many (albeit cheaper) mice that made a similar noise. In fact, if I didn’t have my original to do a side-by-side comparison I would never have know there was a difference. Anyway, I plan to live with the loud click again in exchange for all the features this mouse brings to the table.
RadTech: Step up the quality a couple of notches here and you will have yourself a real winner!
RadTech BT600
Posted by cyberdust 